Privacy Policy for Grocademy
Effective Date: 5th August 2025
At Grocademy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or purchase our products.
This policy is designed to comply with applicable privacy laws including the California Consumer Privacy Act (CCPA), UK General Data Protection Regulation (UK-GDPR), and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
1. What Information We Collect
We collect the following types of information:
a) Personal Information
Name
Email address
Phone number
Billing and shipping addresses
Payment information (processed securely via third-party providers)
b) Automatically Collected Data
IP address
Browser type and device
Pages visited and time spent
Cookies and tracking data (see Section 6)
2. How We Use Your Information
We use your data to:
Process and deliver your orders
Send order confirmations and updates
Respond to inquiries and customer support
Send promotional emails (with your consent)
Improve website performance and user experience
Comply with legal and tax obligations
3. How We Protect Your Information
We implement industry-standard security measures including:
SSL encryption for secure transactions
Restricted access to personal data
Regular security updates and monitoring
While we take precautions, no method of transmission is 100% secure. You use our site at your own risk.
4. Sharing Your Information
We do not sell your personal data. We may share limited information with:
Payment processors (e.g., Stripe, PayPal)
Shipping carriers (e.g., USPS, Royal Mail, Canada Post)
Marketing platforms (e.g., Mailchimp – only with your consent)
Legal or governmental authorities if required by law
All third-party partners are required to handle your data in accordance with this policy and applicable laws.
5. International Data Transfers
As a global website, your information may be transferred to and stored on servers in the U.S., U.K., or Canada. We take appropriate safeguards to ensure your data is protected in compliance with cross-border data laws.
6. Cookies & Tracking
We use cookies and similar technologies to:
Enable core website functionality
Analyze traffic and usage patterns
Personalize your experience
You can manage or disable cookies in your browser settings.
7. Your Rights
Under UK-GDPR and PIPEDA, you have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to data processing
Withdraw consent at any time
Under CCPA, California residents have the right to:
Know what personal data we collect and how we use it
Request deletion of their data
Opt-out of the sale of personal data (we do not sell data)
Receive equal service without discrimination
